Privacy Policy

Last updated: March 17, 2026

At servs.digital, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Contact Form & Inquiries

When you reach out through our contact form, we collect:

• Your name
• Email address
• Company name (optional)
• Company size (optional)
• Your message

Free AI Readiness Assessment

When you complete our free AI Readiness Assessment, we collect:

• Company name and size
• Industry
• Current AI usage and pain points
• Business goals
• Contact name, email, and phone (optional)

Important: The free assessment does not require any payment information. We do not collect credit card numbers, billing addresses, or any financial data during the assessment process. Completing the assessment does not commit you to purchasing any services or entering into any agreement.

Automatically Collected Information

We collect minimal analytics data to improve our website, including:

• Pages visited and time spent on site
• Browser type and device information
• Referring website
• General geographic location (country/region level only)

We use privacy-respecting analytics and do not build advertising profiles or sell your browsing data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information
• To generate and deliver your personalized AI Readiness Assessment report
• To deliver consulting services you have engaged us for
• To improve our website, services, and user experience
• To communicate with you about our services, only when you have opted in or initiated contact

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Confidentiality & Non-Disclosure Agreements

We understand that businesses share sensitive information when exploring AI solutions. We treat all client information as confidential by default, regardless of whether a formal agreement is in place.

For all paid client engagements, we offer mutual Non-Disclosure Agreements (NDAs) to provide an additional layer of legal protection. This ensures that your proprietary business data, trade secrets, internal processes, and strategic plans remain fully protected throughout our engagement and beyond.

Our team members are bound by internal confidentiality obligations and only access client information on a need-to-know basis.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage for sensitive data at rest
• Access controls limiting who within our organization can view your information
• Regular security reviews of our infrastructure and practices
• Secure, reputable hosting infrastructure (Vercel)

While no method of transmission or storage is 100% secure, we take every reasonable precaution to protect your data.

5. Third-Party Services

We use a limited number of trusted third-party services to operate our website and deliver our services:

• Hosting: Our website is hosted on Vercel, which may process server logs containing IP addresses and request metadata
• Email: We use secure email services to communicate with you and deliver assessment reports
• Analytics: We use privacy-respecting analytics to understand how visitors use our site, without tracking individuals

We do not share your personal information with any third parties for advertising or marketing purposes.

6. Cookies

Our website uses minimal, essential cookies to ensure basic functionality. We do not use tracking cookies, advertising cookies, or third-party marketing pixels. If we introduce any non-essential cookies in the future, we will update this policy and provide you with the option to opt out.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions: Retained for up to 12 months after your last interaction, unless an ongoing engagement exists
• Assessment data: Retained for up to 12 months to allow follow-up and report delivery
• Client engagement data: Retained for the duration of the engagement plus any period required by applicable law
• Analytics data: Aggregated and anonymized, retained indefinitely

You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal information from our systems
• Opt out of any communications from us
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@servs-digital.com. We will respond to your request within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

servs.digital
Email: hello@servs-digital.com